# HG changeset patch # User kahpa # Date 2015-10-05 14:13:21 # Node ID 271e04d075797596d2a1074aa2792d0158105929 # Parent 8bb0bb9e5551ad997afcefb5de39daf5432e78b6 reorganisation of abuse handling page diff --git a/ennstatus/templates/root/abuse.html b/ennstatus/templates/root/abuse.html --- a/ennstatus/templates/root/abuse.html +++ b/ennstatus/templates/root/abuse.html @@ -3,25 +3,34 @@ {% set title = "Abuse" %} {% block content %} -
+ +
-
-
-

"Better a thousandfold abuse of free speech than denial of free speech."

- Charles Bradlaugh -
- -

To help us process your inquiry, make sure to include

+
+

Abuse handling

+

We take our mission very seriously and carefully examine abuse cases.

+

If you have any question regarding abusive traffic emanating from one of our Tor Exit nodes, don't hesitate to contact our abuse departement. Please make sure to include the following details in your enquiry:

  • the offending IP address'
    • -
  • the type & address' of your abused service(s)
    • -
  • and appropriate contact information.
    • -
      -
      -
      - Please understand that only inquiries to our abuse contact address can be processed efficiently. -
      +
    • the type & address' of the abused service(s)
      • +
    • your contact information
      • +

    +

    + For transparency reasons we publish monthly abuse mail statistics. +

    +

    Abuse contact

    +
    + : abuse@enn.lu GPG: 0x02225522 +
    +

    RIPE Contact

    +

    We also have ar RIPE entry

    +

    Spam & Trolling

    +

    + We are receiving a lot of automatically generated messages from self-proclaimed DMCA-Ninjas. Many of those 'inquiries' don't even include basic contact information or meaningful server logs. + It is not our job to process 'junk mail' or communicate with robots. Our sysadmins will take the appropriate measures to ban such 'abuse spam' from our network. +

{% endblock %}